Support

Need help with SnoreMeter? Most questions are answered below — and for anything else, we read and answer every email.

• Where does my recording go? Nowhere. The night is recorded and analysed on your iPhone and stored in the app’s own folder. Nothing is uploaded, and there is no account.
• How should I place the phone? On the nightstand, plugged in, microphone pointing toward you, about an arm’s length away. The screen can lock; recording continues in the background.
• What is the snore score? A 0–100 estimate of how much of the night you snored, weighted by how loud it was above the room’s quiet. It is not a medical measurement.
• Does it detect sleep apnea or breathing pauses? No. SnoreMeter is a wellness recorder, not a medical device. If you are concerned about your breathing during sleep, talk to a doctor.
• Why was my night cut short? A phone call, an alarm, or the system can interrupt background audio. The night is saved up to that point and marked as cut short.
• What does Pro add? The full-night waveform with loudness bands, the analysis card (breathing rhythm and tone), every clip including sleep talk, the 30-night chart and weeks older than last week.
• I bought Pro but it is locked on a new device. Open Settings in the app and tap Restore purchases. Pro is tied to your Apple Account.
• How do I cancel a subscription or request a refund? Subscriptions are managed in your Apple Account settings (Settings → your name → Subscriptions). Refunds are handled by Apple at reportaproblem.apple.com.
• How does the Coda link work? If Pentarab’s Coda app is installed, nights after a Coda lesson are tagged automatically and compared with the rest. The two apps share this on the device only. Without Coda, SnoreMeter works fully on its own.
• How do I delete everything? Settings → Delete all nights removes every recording and analysis. Deleting the app does the same.

Found a bug, have a feature idea, or anything else on your mind? Email us and we'll get back to you as soon as we can.