Pulse Support

Having trouble with Pulse? Check the common fixes below or contact Pentarab by email.

• No camera preview: open iPhone Settings → Privacy & Security → Camera and allow Pulse.
• No sound in recordings: allow Microphone access for Pulse, or continue recording silent clips.
• An effect will not change: effects are locked while a recording is active; stop recording first.
• A clip will not save: allow Pulse to add to Photos and confirm your iPhone has free storage.
• Instagram Stories will not open: install or update Instagram, then try sharing again.
• Manage or cancel Pulse Pro: open iPhone Settings → Apple Account → Subscriptions → Pulse.
• Restore Pulse Pro: open Pulse Settings and choose Restore Purchases.

Include your iPhone model, iOS version, Pulse version, the effect you selected, and the steps that reproduce the issue. Do not attach private videos, passwords, or payment information.