Kkumi Support

Running into trouble with Kkumi? Check the common questions below, or email us.

• Photos not showing up? Check Kkumi’s photo access in iPhone Settings → Privacy & Security → Photos → Kkumi.
• Finished image not saving? Check the add-to-photos permission and how much free storage is left on the device, then try saving again.
• Struggling to find an element while editing? Use the sticker, shape, and background categories along the bottom, and the search.
• To manage or cancel a subscription, open iPhone Settings → Apple ID → Subscriptions → Kkumi.
• Need to restore a purchase? Choose Restore Purchases on the app’s premium screen.
• Kkumi does not upload your photos or edits to a server. All editing happens on the device.

So we can look into a problem quickly, send us your device model, your iOS version, the screen where it happened, and the steps to reproduce it. There is no need to attach personal photos or payment details.

We answer bug reports, feature suggestions, and billing questions.