Glaze Support

Having trouble with Glaze? Check the common fixes below or contact Pentarab by email.

• No camera preview: open iPhone Settings → Privacy & Security → Camera and allow Glaze.
• No sound in clips: allow Microphone access for Glaze, or keep recording silent clips.
• A look does not shift with movement: tilt-reactive looks follow your iPhone’s angle, so move the phone rather than the subject.
• Studio Light is dim: raise its brightness in the light controls; it lights faces best at arm’s length in a dark room.
• A photo or clip will not save: allow Glaze to add to Photos and confirm your iPhone has free storage.
• Instagram Stories will not open: install or update Instagram, then try sharing again.
• Manage or cancel Glaze Pro: open iPhone Settings → Apple Account → Subscriptions → Glaze.
• Restore Glaze Pro: open Glaze Settings and choose Restore Purchases.

Include your iPhone model, iOS version, Glaze version, the look you selected, and the steps that reproduce the issue. Do not attach private photos or videos, passwords, or payment information.